by There are fresh resources for employers looking to use Artificial Intelligence (AI) and other emerging technologies to become more efficient and effective. The new tools recognize the potential for increased claims of unintentional discrimination in the use of such technologies, but provide practical ways to avoid the risks. For example, on September 24, 2024, the AI & Inclusive Hiring Framework went live. https://www.peatworks.org/ai-inclusive-hiring-framework/.
This online resource provides employers with step-by-step processes that make AI-enabled hiring tools more inclusive and accessible to disabled job seekers. Far from a ‘one size fits all’ solution, the AI Hiring Framework gives employers several paths to success. The process works with the National Institute of Standards and Technology (NIST) risk management guidelines for using technology in the workplace.
The AI hiring framework is part of a larger project to support employers in making hiring and workplace technology more inclusive. Recognizing that digital devices, platforms, and documents are becoming primary work methods, the Partnership on Employment & Accessible Technology (PEAT) has been funded by the U.S. Department of Labor (DOL) to promote technology that includes, rather than excludes, applicants and employees with disabilities.
PEAT has been active in helping develop policies and tools for many stakeholders since 2020, but the resources directed to employers have yet to receive wide attention. Among the employer resources that can ease the journey to a technologically advanced workplace with minimal compliance risks are PEAT’s employer toolkits. They serve as a strong starting point for finding ways to accommodate individuals with disabilities as job seekers and employees. PEAT’s digital accessibility toolkits include:
- TalentWorks: A guide for human resources professionals and other organizational stakeholders in ensuring online job applications and other recruiting technologies are accessible to job seekers with disabilities.
- TechCheck: A confidential benchmarking ‘snapshot’ of an employer’s current technology with the opportunity to set accessibility goals and the steps to take to achieve them.
- Telework and Accessibility: Detailed resources on finding and buying technology that is accessible to all.
- The Accessibility Playbook for Emerging Technology Initiatives: A blueprint for companies developing technologies to ensure accessibility.
- Inclusive XR & Hybrid Work Toolkit: An introduction to procuring and using ‘extended reality’ (XR) technology such as virtual and augmented reality in training, development, recruiting, and talent management.
- AI & Disability Inclusion Toolkit: A guide to navigating risks and rewards of implementing AI technologies, including strategies to avoid legal and practical barriers to innovation.
- Staff Training Toolkit: A detailed guide on training managers, recruiters, trainers, and other employees on accessibility issues specific to their roles.
For a complete list of toolkits and related resources, see https://www.peatworks.org/digital-accessibility-toolkits/.
